A targeted platform
Strategically we focused on simplicity and balancing local relevance with Klaviyo’s global strategic direction. Born of the insight that, through their access to first-party customer data, Klaviyo knows your customers better than they know themselves, we developed a guiding idea: ‘getting closer to your customers’ that allowed us to target the campaign differently for different audience messages.
Speaking their language
Working with three iconic Aussie brands (and Klaviyo users), Budgy Smuggler, Hismile & July we designed a campaign to tell their successes thanks to the power of the platform.
Understanding the nuances of each brand’s own optimisations and experience with Klaviyo allowed us to tune messaging to language and tone that works best for their specific customers. In other words, we personalised the communications based on the brand association, much like Klaviyo enables the brands to do in their own comms.
Budgy Smuggler creative leaned into being cheeky (pun definitely intended) while July was more refined, yet still playful.
Raising awareness
Klaviyo doesn’t have huge brand awareness in ANZ (yet), so the campaign uses the recognition of the associated brands to elevate their presence, while bringing them all together under a clear Klaviyo styled look & feel. The visual executions follow a clear formula for increasing brand awareness:
Hero, high-level messages bring Klaviyo’s name into the headlines.
Supporting product benefit messages focus on Klaviyo’s impact
All signed off with partner logo lock ups associating Aussie legends with Klaviyo
Smart media placements were chosen, matching up featured brands with locations relevant to them. We owned airports and highways with July to hit people mid-travel, and shopping centres where Budgy Smuggler have stores — as well as broad coverage throughout the city, all coinciding with Klaviyo CMO Jamie Domenici’s speaking at SXSW Sydney.
