The variety of clients and brand solutions we provide are wide, interesting, and stimulating. We work across sectors including automotive, real estate, financial services, e-commerce, technology, consumer goods and services. No two days are the same, so we’re looking for a can-do attitude, eagerness to learn, and willingness to continually improve.
This year we are looking for interns hoping to pursue a career in Client Services. Whilst it’s good to appreciate and understand creativity, creative craft skills (design, video editing, creative concepting) are NOT required.
What is Client Service?
Client Service is the heart of the agency. They are ‘front of house’ for our clients, and guide and support the teams internally to deliver great work. Our team of account executives, managers and directors keep projects running at a fast pace in order to meet our clients needs. In between costing projects and organising timelines, they write creative briefs for our design team and manage each step of the process. Alongside this, they get to flex their critical thinking muscles by contributing to the strategic ideas for our clients developed by the Creative Director and Strategy Lead. Most importantly, Client Service is an extremely personable role. They develop a strong relationship with the client and act as their point of contact for any questions or concerns they may have. It is a role where you can make connections and contribute to the growth of both clients and Chello. If you want to be at the heart of the whole process of a project in an agency, this is the role for you!
Eligibility Criteria
- Interested in pursuing a career in Client Services
- Recent university graduate or completing university by June 2025
- Alignment with Chello’s values
- Looking for an agency role for July 2025 and beyond
- Having the ability to live in Sydney for the duration of the internship with full working rights
Desired Criteria
- Experience in marketing and/or communications, this could be across strategic thinking, project management, account management or relationship management. This can be within your degree.
- Excited by the advertising and creative communications industry
- Highly ambitious
- Demonstrates commitment to career with evidence of results and achievements
- High emotional intelligence and natural drive to succeed
- Interests in charitable, social, cultural, creative or sporting endeavours
- Self driven & proactive
The Program Structure
Week 1
Induction, here you learn about Chello, who we work with and how we do things. We outline your individual project deliverables expected in week 4. We also buddy you up with a Chello team member for learning and development. There’ll also be smaller projects that you can dive into in between any formal sessions.
Week 2
Here you get to put some thinking into action, and start working on your project deliverables.
Week 3
Now that you’re familiar with the agency, you’ll get the chance to support on various live client projects throughout the agency. You’ll also be continuing your individual projects.
Week 4
You’ll finalise your individual projects and present them to the Chello team.
Our aim is to meet, understand, work with and ultimately hire the best people we can, while supporting the next generation within our industry. Our aim is to hire one or more interns per internship intake into a full time role with us.
The Facts
- Our internships run for 4 weeks, from Dec 2nd-13th and Jan 13th-24th, with a break over Christmas
- These are 4-week fully paid internships, at an entry-level award wage salary
- Interns are required to work full working hours 9-5.30pm Monday to Friday for the inclusive dates as mentioned above, from the Chello studio in Redfern
- Chello is not responsible for any interstate or local travel or accommodation to/from work
Entry Process
Stage 1: Application
Deadline: September 27th 2024
- Upload your CV
- Create a 2-minute video about yourself covering the following questions (please upload to Vimeo or YouTube and provide the link with password)
- Why you want this internship
- Demonstrating which Chello value you most embody, and
- Giving an example of when you have had to innovate
Stage 2: Interviews
Dates: Mid October
Following Stage 1, successful applicants will be invited to an in-person interview
Stage 3: Final Decision
Dates: Offers made in late October 2024
Throughout the selection process, applicants will be assessed against a full range of competencies, desired characteristics, interpersonal skills and appetite for the internship program.
How to Apply
Click Apply Now or email your application to workwithus@chello.com.au.